lb98 Frequently Asked Questions

Creating an lb98 account takes under three minutes. Visit the lb98 website, click the registration button, and fill in your full name, date of birth, mobile number, and preferred currency (BDT). You will receive a one-time verification code via SMS to confirm your mobile number. Once verified, your account is active and ready for your first deposit.

lb98 requires a valid government-issued ID to complete KYC (Know Your Customer) verification. Accepted documents include your Bangladesh National Identity Card (NID), passport, or driving licence. You will need to upload a clear photo or scan of the document along with a selfie. Verification is typically completed within 24 hours of submission.

The minimum age to register and play on lb98 is 21 years. This is a strict platform policy. lb98 verifies age during the KYC process, and any account found to belong to a player under 21 will be permanently closed. Players must be 21 or older to deposit, place bets, claim bonuses, or withdraw winnings.

If you cannot log in to your lb98 account, first try the "Forgot Password" option on the login page to reset your credentials via your registered mobile number or email. If the issue persists, your account may be temporarily locked after multiple failed attempts — in that case, contact lb98 support at [email protected] or use the 24/7 Live Chat, and the team will resolve it promptly.

No. lb98 strictly permits one account per player. Duplicate accounts are detected during KYC verification and payment processing. If a second account is discovered, both accounts may be suspended and any pending withdrawals held pending review. If you have accidentally created a duplicate account, contact [email protected] immediately to resolve the situation.

To permanently close your lb98 account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Include your full name and registered mobile number. The support team will process your request within 48 hours after confirming your identity. Any remaining balance will be refunded to your registered withdrawal method before closure.

bKash deposits on lb98 are credited instantly in almost all cases. Once you initiate a deposit from the lb98 cashier, select bKash, enter the amount, and complete the bKash payment confirmation on your mobile — the funds appear in your lb98 balance within seconds. In rare cases of network delays, deposits may take up to 10 minutes. If a deposit is not credited after 30 minutes, contact lb98 support with your bKash transaction ID.

The minimum deposit amount on lb98 is ৳200 BDT for all supported payment methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit enforced by lb98, although individual payment providers (such as bKash) may impose their own daily transaction caps. Bank transfer deposits via Dutch-Bangla Bank, BRAC Bank, or other supported banks have a higher minimum of ৳1,000 BDT.

The minimum withdrawal amount on lb98 is ৳500 BDT for mobile wallet withdrawals via bKash, Nagad, and Rocket. For bank transfers to accounts at Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank, the minimum withdrawal is ৳1,000 BDT. Withdrawals can only be processed to a payment method that has previously been used to deposit into the same lb98 account.

lb98 processes withdrawal requests within 1–4 hours for verified accounts. Withdrawals to bKash, Nagad, and Rocket are typically credited to your mobile wallet within 2 hours of approval. Bank transfers to Bangladeshi bank accounts (BRAC, Dutch-Bangla, Sonali, Islami, City Bank) take 1–3 business days depending on the receiving bank. First-time withdrawals may take slightly longer as additional identity checks are completed.

lb98 does not charge any internal platform fees on deposits or withdrawals. However, your payment provider (bKash, Nagad, Rocket, or your bank) may apply their standard transaction charges. lb98 recommends checking your mobile wallet or bank's fee schedule before initiating a transaction. The amount credited or debited from your lb98 account reflects the net amount after any provider-side fees.

Yes, Nagad is a fully supported deposit and withdrawal method on lb98. It is one of the most popular payment options among lb98 players in Bangladesh due to its wide availability and fast processing. To deposit via Nagad, go to the lb98 cashier, select Nagad, enter your deposit amount (minimum ৳200 BDT), and follow the in-app Nagad confirmation steps. Deposits are credited instantly.

Yes, lb98 offers comprehensive betting markets for BPL (Bangladesh Premier League) matches, including match winner, top batsman, total runs, over/under, and live in-play betting. BPL is one of the most actively covered tournaments on the lb98 cricket section. Odds are updated in real time, and markets open as soon as official match schedules are confirmed by the BCB.

lb98 offers a wide range of cricket betting markets covering BPL, IPL, T20 World Cup, Bangladesh Tigers international fixtures, and other major tournaments. Available markets include match winner, toss winner, top batsman, top bowler, total runs in an over, method of dismissal, first wicket, player performance props, and full live in-play betting. Market availability varies by match format and tournament tier.

Yes, lb98 is fully optimised for mobile use in Bangladesh. The platform runs smoothly on all modern smartphones and tablets through the mobile browser — no app download is required. The mobile interface supports all features including cricket betting, live casino games, slots, deposits via bKash and Nagad, withdrawals, and account management. The site is designed for low-bandwidth connections common across Dhaka, Chittagong, and rural areas.

RTP (Return to Player) varies by individual slot game on lb98. Most slot titles from providers such as Pragmatic Play, NetEnt, and Microgaming carry RTPs between 94% and 97%. The specific RTP for each game is displayed in the game information panel before you start playing. lb98 exclusively partners with certified game studios whose RNG (Random Number Generator) outcomes are independently audited for fairness.

Yes, all live casino games on lb98 are operated by reputable providers including Evolution Gaming and Ezugi, whose studios are subject to independent testing and certification. Live games such as roulette, baccarat, blackjack, and Andar Bahar use real dealers and physical equipment streamed in real time, making manipulation of outcomes impossible. lb98 only partners with providers that hold valid third-party fair-play certifications.

lb98 offers a welcome bonus to newly registered players on their first qualifying deposit. The welcome bonus structure and percentage are subject to change; visit the lb98 Promotions page after logging in to see the current offer. Bonuses are credited to your account balance after the qualifying deposit clears. All bonuses are subject to wagering requirements, which are clearly stated in the bonus terms at the time of claiming.

Wagering requirements on lb98 bonuses specify how many times you must wager the bonus amount (or the bonus plus deposit amount, depending on the promotion) before the bonus converts to withdrawable cash. For example, a 10x wagering requirement on a ৳1,000 bonus means you must place ৳10,000 in qualifying bets before withdrawing. Specific wagering multipliers, eligible games, and time limits are stated in each promotion's individual terms.

Yes, lb98 bonuses have an expiry period that begins from the moment the bonus is credited to your account. The standard expiry window is 7 days, but some promotional bonuses may have shorter or longer validity periods. If you do not meet the wagering requirements within the validity period, the bonus and any associated winnings are forfeited. Always check the specific terms of each bonus when claiming it.

lb98 rewards regular players through a loyalty programme that recognises consistent activity on the platform. As you bet on cricket, play slots, or engage in live casino games, you accumulate loyalty points that can be redeemed for bonus credits, free bets, or other rewards. Higher-tier VIP players receive dedicated account managers, faster withdrawal processing, personalised reload bonuses, and exclusive promotions. Full details are available in the lb98 Account dashboard.

lb98 operates as a safe and secure online betting platform using industry-standard 128-bit SSL encryption to protect all player data and financial transactions. Player funds are held in segregated accounts separate from operational funds. lb98 does not make claims about specific regulatory approvals in Bangladesh — players are responsible for understanding the laws applicable to online gambling in their jurisdiction before participating.

lb98 uses SSL (Secure Socket Layer) encryption across all pages and transactions to prevent unauthorised access to your personal and financial information. Account passwords are stored using one-way hashing. Two-factor authentication (2FA) is available for additional account security. lb98 never shares your personal data with third parties for marketing purposes without explicit consent. For full details, refer to the lb98 Privacy Policy.

To self-exclude from lb98, email [email protected] with the subject "Self-Exclusion Request" and state your preferred exclusion period (3 months, 6 months, 1 year, or permanent). Your account will be locked within 24 hours of confirmation. During the exclusion period, lb98 will suspend all marketing communications and make every reasonable effort to prevent account reinstatement. This service is free, confidential, and available at any time.

Yes, lb98 allows all players to set daily, weekly, or monthly deposit limits directly from the Responsible Gaming section of their Account Settings. Limits take effect immediately when reduced and can be set as low as ৳100 BDT per day. Increasing a limit requires a mandatory 48-hour waiting period before the higher limit activates, giving you time to reconsider. This tool is free and available to all lb98 account holders at any time.